Technology & Data Support
- Karan Gupta
- karangupta@spcnc.com
Karan leads the TRICS division at SPC, bringing over 15 years of expertise in Risk, Technology & Integrity Consulting. He has extensive experience in implementing and consulting for ERP, CRM, HRIS, ISMS, EPS, DMS, and PMS. With skills in Risk Management, SOP Development, Fraud Risk Framework, and Anti-Money Laundering, Karan and the Technology team deliver comprehensive business strategy and technology implementation advisory to SPC clients.
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In a world where efficiency, expertise, and agility define success, outsourcing isn’t just about cutting costs—it’s about unlocking specialized talent, enhancing capabilities, and staying ahead of the curve.We don’t just provide outsourced services—we become an extension of your team, delivering high-quality, tech-driven, and risk-conscious solutions that fuel growth.
IT Helpdesk
Our IT Helpdesk Outsourcing service is designed to go beyond reactive support, focusing on proactive monitoring and continuous optimization to improve IT performance.
Due Diligence & Assessment
User Experience Index (UEI) Implementation
Continuous Improvement & Optimization
Dedicated User Experience Office
SERVICE MANAGEMENT
- ITSM, ISAM
- Remote, Compliance
- User Access Management (IAM)
- Chat Support Platform
ENDPOINT ANALYTICS
OPERATIONS BI
- Live Dashboard
- A Reporting
- Compliance
ASSET MANAGEMENT
- Employee Onboarding & Offboarding
- Asset Health Maintenance & Troubleshooting
- Field Force Management- Location HFS Power Automate/ RPA
Analytics & Integration
We use advanced analytics to create predictive insights and enabling intelligent decision-making that can help organizations take proactive decisions and deliver results.
Our team of experts can assist you to capture data from different sources, sanitizing the data, perform advanced analytics to create dashboards, filters, and MIS reports. We use tools including VBA & Macros based MS Excel, Python, JS Charts, and Power BI & Tableau in a SQL-based environment.
- Predict future, current, and past performance
- Make smarter and more timely decisions
- Facilitate real-time or visual sharing of vital information
- Leverage metrics or insights to make significant improvements
Vulnerability Assessment & Penetration Testing
We help businesses uncover fraud, financial misconduct, and regulatory risks through comprehensive forensic investigations. Our experts handle employee fraud, corruption, anti-counterfeiting, and white-collar crimes, ensuring legally admissible findings for internal disputes, compliance, and litigation support.
Developed VM Governance Structure
Asset Discovery
Ad-hoc/ Scheduled Scanning & Reporting
Benifits
- Real-time Visibility into Security Posture
- Prioritized & Accelerated Vulnerability Remediation
- Enhanced Threat Detection
- Proactive Cybersecurity Measures & Preventive Actions
- Customized Reporting
- Robust VM Governance & Compliance Adherence
Penetration Testing Services Approach
- Define Scope
- Enumeration/ Recon
- Assessment Scanning
- Exploitation
- Post Exploitation
- Reporting
DIGITAL TRANSFORMATION
Our partnership with Lakeside enables our IT team to gain a comprehensive view of your IT and employee digital health, proactively managing digital issues before the end user even notices, by automating the discovery & resolution of end-user issues at first touch and accelerate & automate resolution of the most complex tickets.
Enhanced User Experience
Improve Consumer Experience
Persona-Based Catalogue Services
Automation-Driven Self-Service Enhancements
Faster Onboarding & Effectiveness
One IT-Higher Productivity & Effectiveness
Always Available IT
Improved MTTR & Average Handeling
MANAGED SOC & CYBERSECURITY OFFSHORING
We have thought through the key elements which will come together to create a robust, proactive and prescriptive Cyber SOC Operations.
24*7 Operations Support
Log Source Onboarding and Use Case Engineering
Threat Intel and Hunting
Automation
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